Making a Claim
When the unexpected happens, we’re in your corner. HC Insurance manages the entire claims process on your behalf.
We Handle Claims So You Don’t Have To
One of the most important advantages of using an insurance broker is having a professional advocate in your corner when you need to make a claim. At HC Insurance, we don’t just hand you a phone number and wish you luck — we manage the entire process on your behalf.
From the moment you notify us of an incident, we take over. We lodge the claim with the insurer, follow up on your behalf, challenge any decisions we believe are unfair, and work tirelessly to ensure you receive the full entitlement you are owed — as quickly as possible.
How to Make a Claim
1
Contact Us Immediately
As soon as an incident occurs, call or email us. Don’t contact the insurer directly — let us manage it from the start.
2
Document the Incident
Take photos or video of any damage. Keep any receipts, reports and relevant documents. The more evidence you have, the stronger your claim.
3
We Lodge the Claim
We prepare and lodge your claim with the insurer on your behalf, ensuring all paperwork is complete and submitted promptly.
4
We Follow Up & Advocate
We stay on top of your claim, follow up with the insurer, and challenge any decisions that don’t fairly reflect your entitlement.
Need to Make a Claim Right Now?
Don’t navigate the claims process alone. Call us now and we’ll take it from here.
📞 Call 0412 318 757 ✉️ info@hcinsurance.com.au